Subcontractor Management and Work Permits
In shopping malls, for construction or maintenance work done by stores after closing hours, subcontractor documents can be uploaded accurately and completely through the Wisera system. This process ensures real-time information flow to mall security teams, granting access permissions to the relevant subcontractor tasks.
Service Improvements
Effective management of guest requests in shopping malls is a key factor in customer satisfaction. Wisera enables mall managers to digitally collect, quickly route, and track guest requests. Request notification systems ensure that customer complaints, service requests, and feedback are properly evaluated and incorporated into the process, contributing to improved service quality.
Wisera provides tools that make shopping mall business processes more innovative and efficient. With its digital solutions in areas such as task assignment, request notifications, and audit management, Wisera enhances the efficiency of shopping malls.
Resource Management
Faster team adaptation and optimized operational processes enable shopping malls to provide more services at lower costs. Personnel management, task tracking, and work order assignments can be carried out quickly and efficiently with digital solutions.
Cost Reduction and Loss Prevention
Digital asset management simplifies the tracking of equipment and assets in shopping malls. With RFID tagging, barcode systems, and IoT technologies, assets can be monitored in real time, minimizing losses. Additionally, digitalizing maintenance processes ensures quicker issue resolution and helps prevent costly breakdowns.
