Shopping malls are facilities visited by thousands of people every day, experiencing high levels of traffic at certain hours, and requiring customer satisfaction to be maintained at the highest levels. With the solutions offered by Wisera, operations in shopping malls can be systematically tracked and managed.
Benefits of Wisera for Shopping Malls:
1. Task Tracking and Management: It allows you to track cleaning, security, and technical service operations from a single point, ensuring that processes run seamlessly and in compliance with standards.
2. Inventory Management: With Wisera, shopping malls can track their stocks and assets digitally, enabling them to conduct inventory counts digitally. This ensures that asset operations progress smoothly without interruption.
3. Visitor Satisfaction: With Wisera, guests can easily communicate their requests to relevant staff members via either the mobile application or WhatsApp. Additionally, they can rate the services they receive.
4. Maintenance and Repair Processes: With Wisera, shopping malls can track the regular and preventive maintenance of devices or assets within their facilities and easily monitor supplier and warranty processes.
5. Reporting and Analysis: Data analysis for shopping malls improves decision-making processes and helps manage resources more effectively. Wisera provides detailed reports on facility and resource usage, offering valuable insights to shopping mall managers.
5. Reporting and Analysis: Data analysis for shopping malls improves decision-making processes and helps manage resources more effectively. Wisera provides detailed reports on facility and resource usage, offering valuable insights to shopping mall managers.